|
"95% of the problem is due to the process and only 5% due
to people."
"If you can't describe what you are doing as a process, you don't know
what you are doing."
"Put a good person in a bad system and the bad system wins, no
contest."
"It is not enough to do your best; you must know what to do, and then
do your best."
"It is a mistake to assume that if everybody does their job, it will be
all right. The whole system may be in trouble."
"A goal without a method is nonsense."
"Does experience help? No! Not if we are doing the wrong things."
Quotes from Dr. W. Edwards Deming (1900- 1993)
"People think of execution as the tactical side of
business, something leaders delegate while they focus on the perceived
"bigger issues". This idea is completely wrong. Execution has to be built
into a company's strategy, goals, and its culture. And the leader of the
organization must be deeply engaged in it"
Ram Charan, co-author of Execution:The Discipline of
Getting Things Done
|